🇰🇪 Kenya Meeting Culture

Kenyan business meetings are generally formal and relationship-driven, with respect for hierarchy and a strong emphasis on courteous greetings and rapport. Time can be flexible, but professionalism and preparation are valued.

  • Arrange meetings ahead and confirm. Prepare supporting documents and expect time for introductions and relationship-building.
  • Start with polite greetings and a handshake; don’t rush the greeting process. Use titles where appropriate and show respect to senior people.
  • Expect a hierarchical dynamic, with senior participants leading. Communication is typically polite and may be indirect; decisions can take time.
  • Send a written follow-up summarizing agreements, responsibilities, and timelines, and maintain contact to build trust.