Signal active listening
The Rule
Use brief acknowledgments (nod, short 'yes', reaction) to show you’re engaged.
Why It Matters
Reduces uncertainty in remote conversations.
Common Mistakes
- Long silence after a question
- Looking away constantly
Pro Tip
If you need time, say: 'Let me think for 10 seconds.'
This Rule Applies To:
Roles: Participant
Situations: One-on-one meetings Team meetings
Audiences: Remote employees
Platforms: Universal
Organization Types: Corporate Education