Acknowledge chat questions verbally
The Rule
Acknowledge relevant chat questions verbally when possible.
Why It Matters
Shows attentiveness and keeps chat aligned with discussion.
Common Mistakes
- Ignoring chat entirely
Pro Tip
Designate someone to monitor chat.
This Rule Applies To:
Roles: Host / presenter
Situations: Training sessions Webinars
Audiences: Managers & team leads Online educators
Platforms: Universal
Organization Types: Corporate Education