ZaraZara Meeting Etiquette

  • Begin meetings with personal conversation to build trust and relationships before business.
  • Present a bilingual business card (Spanish/English) when you arrive and exchange cards politely.
  • Follow a set agenda to keep discussions on topic; provide clear presentations and handouts in Spanish and English.
  • Expect hierarchical decision‑making and that interruptions and people speaking at once indicate engagement; be patient.
  • Send a follow‑up letter or email expressing thanks and summarizing action items.
  • Arrange meetings in advance and confirm them by letter or email; choose mid‑morning to avoid siesta and check local holidays.
  • Arrange meetings between people of equivalent rank since hierarchy is valued.